ABOUT US

Hello! I'm Cath, the main admin of Minwown TPA. I've been providing ticketing assistance since 2023, helping clients secure both local and international event tickets.Our team consists of 7 dedicated ticketing assistants who assist at concerts, fan meetings, sports events, and other live events. We also offer Japan lottery application assistance, helping clients navigate the lottery process and increase their chances of securing tickets. From registration and verification to ticket purchasing, we strive to make the entire ticketing experience as smooth and hassle-free as possible.

TERMS AND CONDITION

  • Ticket Assistance depends on what seat or section you want to get.

  • Ticket Assistance is always PER TICKET.

  • Ticket assistance is NOT a GUARANTEED ticket. We are only a lending hand or a help to purchase tickets.

  • Ticket Assistance fees may change depending on the demand of the concert or events BUT only applicable for events happening in the Philippines. Fees for International Events outside Philippines are fixed as well as our Japan Lottery Assistance.

  • Ticket Assistance fees will not cover any costs from STTC or the ticketing website.

  • Reservation Forms for each events can be accessed by sending us a DM in our X or TG account.

  • After you answer the reservation form, a copy of your response will be sent to your email and that is an indication of a reserved slot to our services.

  • Accepted payment methods will be disclosed once payment collection occur (for ticket payment and ticket assistance fees).

  • We can assist until General Sale with NO ADDITIONAL FEES.

  • We have 10% discount for clients who will avail 4 tickets up.

  • Slots are transferrable but 50% of the fee will be charged for cancellation.

  • GIVE FEEDBACK and get a 5% discount on your next TPA Slot from us ⸜(｡˃ ᵕ ˂ )⸝♡

FREQUENTLY ASKED QUESTIONS

1. Is the assistance fee per ticket?
- Yes, always per ticket2. Is the assistance fee refundable? (Discussed Details for this can be seen in the payment terms section)3. Is there an additional fee if we want assistance for general sale and other pre-sale if failed to secure during membership pre-sale?
- NO Additional Fees (your assistance is good until General Sale)4. If my desired seat are not available anymore can you still try ?
- Yes, I can try even after the ticket sales. However, I can only try for 3 hours.5. How many slots do you usually open for every events?
- Slots always depend on the availability of my assistants, but the max slots we can open are only 10- 15 slots.6. Can we cancel our slot?
- Yes, you can cancel, but 50% of your fee will be non-refundable. However, this only applies if you were able to answer the reservation form; if not, then you will not pay any fee.7. Is your card fee per ticket?
- No. Card fee is PER TRANSACTION. So, say for example you availed 2 or more tickets, and my card will be used, then you will only pay for one Card Fee. The card fee will be paid once tickets are secured.

PAYMENT TERMS

ASSISTANCE FEES FOR LOCAL EVENTS
- Local Events mean concerts that will happen in the Philippines, may it be a local or international artists.
- Fees for Local Events (events happening in Philippines) are FULL REFUNDABLE if failed to secure.
- We don't have fixed rates for events in PH as we rely to the ticket prices of every concert before we drop our assistance fees.ASSISTANCE FEES FOR INTERNATIONAL EVENTS
- International Events mean concerts that will happen outside PH.
- Fees for Intl Events are 50% refundable and 50% non-refundable.Our fees for International Assistance are fixed as follows:
1,600php | 30$ | 40,000krw for any VIP Packages or Seat
1,300php | 23$ | 32,000krw for any Non-VIP Seats or General SeatsNote: Some rules in our Payment Terms are subject to change based on our client's request and the main admin's decision.

PROCESS OF TPA

📢 Announcement of Ticketing AssistanceWe will post updates on our official social media pages regarding upcoming ticketing events.Announcement includes: event name, assistance details, schedule of form release, and other reminders.📝 Reservation Form SubmissionAt the stated time, the reservation form will be posted or sent via DMs.
Fill out all required fields completely and correctly.Incomplete or duplicate forms may be disqualified.
We will secure using your own account and chosen mode of payment✅ Slot ConfirmationAfter answering the form you will received a copy for your response and that is an indication of slot confirmation to our services.💳 Payment ProcessSend payment within the given deadline through the listed payment channels.We send payment invoices and collect fees usually before d-day of the ticketing assistance.Strictly follow the payment format to avoid delays.Send a screenshot of the proof of payment for verification.📩 Payment VerificationOur team will verify your payment within 24–48 hours.🎫 Ticket Purchase on Event DayWe will process your ticket purchase based on the details provided.We will try our best to secure your preferred seat/tier, but availability is subject to real-time ticketing system.📥 Ticket Confirmation & HandoverOnce the ticket is successfully purchased, we will send you a message indicating that your ticket is secured already🚨 Important RemindersWe are not liable for changes or cancellations made by the event organizer.Japan AssistanceOur Japan Assistance consists of several packages that you may consider before availing. Please note that securing tickets in Japan is not easy, as most events use a lottery system that is purely luck-based. Because of this, we do not guarantee a ticket.At times, Japan also offers normal ticketing; however, availability is still not guaranteed as tickets tend to sell out very quickly.All available packages are listed in our form, so we highly recommend reviewing them carefully before availing. We would also appreciate it if you could message us either before or after completing the form for easier coordination.Thank you so much, and we truly appreciate your continued support of our services!

CONTACT DETAILS

Twitter / X: _@minwownTelegram: @woopsie12390WhatsApp: +63 993 876 0742